Shipping Policy
Shipping Policy
At Exquisite House, we strive to ensure a seamless and efficient shipping process for all our valued customers.
Order Processing Time: We aim to process and prepare your order for shipment within 1-2 business days from the date of purchase. Please note that this processing time may vary during peak seasons or promotional periods.
Shipping Timeframe: Once your order has been processed, please allow an estimated shipping timeframe of up to 14 days for delivery to the United States. While we make every effort to expedite the shipping process, please be aware that shipping times may vary depending on factors such as customs clearance, transit delays, and unforeseen circumstances.
Shipping Methods: We utilize reliable shipping carriers to ensure the safe and timely delivery of your order. Shipping methods may vary depending on the destination and shipping preferences selected at checkout.
Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. You can use this information to track the status of your shipment and estimate the delivery date.
International Shipping: For international orders, please note that additional customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the total cost of your order.
Shipping Restrictions: Please be aware that certain items may be subject to shipping restrictions or regulations imposed by local authorities. We encourage you to review any applicable shipping restrictions before placing your order.
Contact Us: If you have any questions or concerns regarding your order or shipping, please feel free to contact us at loganmin624@gmail.com or call us at +84 943 535 258. Our dedicated customer service team is here to assist you every step of the way.
Thank you for choosing Exquisite House. We appreciate your patience and understanding as we work to ensure the prompt and secure delivery of your order.